820-605 TESTKING LEARNING MATERIALS, VALID 820-605 EXAM PREP

820-605 Testking Learning Materials, Valid 820-605 Exam Prep

820-605 Testking Learning Materials, Valid 820-605 Exam Prep

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Cisco 820-605 exam covers a range of topics, including customer success principles, customer lifecycle management, sales methodologies, and communication techniques. Candidates will be tested on their ability to develop and implement customer success plans, analyze customer data, and collaborate with cross-functional teams to meet customer needs. Successful completion of 820-605 Exam demonstrates the candidate's ability to help customers achieve their desired outcomes and drive business growth for Cisco.

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Pass for Sure 820-605 Exam Cram Materials: Cisco Customer Success Manager are the best dumps for testers - BootcampPDF

With the help of 820-605 study materials, you can conduct targeted review on the topics which to be tested before the exam, and then you no longer have to worry about the problems that you may encounter a question that you are not familiar with during the exam. With 820-605 study materials, you will not need to purchase any other review materials. We have hired professional IT staff to maintain 820-605 Study Materials and our team of experts also constantly updates and renew the question bank according to changes in the syllabus. With 820-605 study materials, you can study at ease, and we will help you solve all the problems that you may encounter in the learning process.

Cisco Customer Success Manager Sample Questions (Q45-Q50):

NEW QUESTION # 45
Which two activities support Customer Success planning? (Choose two.)

  • A. adoption barrier identification
  • B. service ticket tracking
  • C. KPI tracking
  • D. quality control
  • E. service delivery program management

Answer: A,C


NEW QUESTION # 46
What is a type of expansion opportunity?

  • A. positive customer sentiment
  • B. using latest release versions
  • C. strong stakeholder communication
  • D. additional user groups

Answer: D

Explanation:
A type of expansion opportunity is the addition of user groups. This can occur when a solution is adopted by new departments or teams within the customer's organization, leading to an increased number of users and potentially more licenses or services required.


NEW QUESTION # 47
From a Customer Success perspective, why should the customer's health be monitored?

  • A. to directly enable renewals
  • B. to give the customer valuable insight so they can automatically renew critical services on time
  • C. to identify unused licenses so they can be addressed via a service improvement plan
  • D. to provide the opportunity to address any changes in the customer's experience around the solution

Answer: D


NEW QUESTION # 48
How are operating expenses (OpEx) different from capital expenses (CapEx)?

  • A. OpEx has depreciation, while there is no deprecation with CapEx.
  • B. OpEx includes software licenses with contracts that have user rights in perpetuity, while CapEx includes software services that are easily reconfigured.
  • C. OpEx are investments a company pays for up-front, while CapEx are the on-going costs to run a business.
  • D. OpEx is expenses for the day-to-day operation of a business, while CapEx is investments in assets.

Answer: D

Explanation:
Operating expenses (OpEx) are the costs for the day-to-day operation of a business, such as rent, utilities, and payroll. Capital expenses (CapEx), on the other hand, are investments in assets that will benefit the business over a longer period, such as equipment or property2.


NEW QUESTION # 49
A Customer Success Manager must deliver high touch customer success experience Which customer engagement model must be used?

  • A. Utilize a digital engagement so all your customers experience the touch of customer success.
  • B. Utilize the service team to form a larger internal team to lead the engagement.
  • C. Utilize people to focus on the elite customers for a 1.1 or 1:few onsite customer success experience.
  • D. Utilize people to focus your customers in a 1 many customer success experience.

Answer: A


NEW QUESTION # 50
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